1. Acceptance of Terms
By accessing or using Black Cat Analytics ("the Service"), operated by Black Cat Analytics LLC, a New Hampshire limited liability company ("we," "us," or "the Company"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.
Black Cat Analytics is an independent software product and is not affiliated with, endorsed by, or associated with Airbnb, Inc. or any other vacation rental platform.
2. Description of Service
Black Cat Analytics provides financial analytics tools for short-term rental property owners. This includes revenue and expense tracking, AI-powered insights, occupancy analysis, tax report generation, cleaner management, and related features. The Service is provided "as is" and "as available" without warranty of any kind, express or implied.
3. Account Registration
You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate information and keep it up to date. You must be at least 18 years old to use the Service.
4. Subscription & Billing
The Service offers free and paid subscription tiers. Paid subscriptions are billed monthly or annually through Stripe. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods. Free tier accounts are subject to feature limitations as described on the Pricing page.
5. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Upload malicious files or attempt to exploit vulnerabilities
- Share your account credentials with unauthorized users
- Attempt to access other users' data
- Use automated tools to scrape or extract data from the Service
- Reverse engineer, decompile, or disassemble any part of the Service
- Use the Service in a manner that could damage, disable, or impair it
6. Your Data & Content
You retain full ownership of all financial data you upload to the Service. By uploading data, you grant us a limited, non-exclusive license to process and store it solely for the purpose of providing the Service. We do not sell your data to third parties. You are solely responsible for the accuracy and legality of data you upload. See our Privacy Policy for details.
7. AI-Generated Insights Disclaimer
The Service provides AI-generated financial insights, recommendations, and analytics. These are for informational purposes only and do not constitute financial, tax, legal, or investment advice. AI outputs may contain errors or inaccuracies. You are solely responsible for any financial decisions you make. Always consult a qualified professional (CPA, tax attorney, financial advisor) for tax and financial advice.
8. Intellectual Property
The Service, including its design, code, features, branding, and documentation, is the intellectual property of Black Cat Analytics LLC. You may not copy, modify, distribute, or create derivative works from any part of the Service without our prior written consent.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BLACK CAT ANALYTICS LLC AND ITS OFFICERS, MEMBERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES ARISING FROM:
- Your use of or inability to use the Service
- Any errors, inaccuracies, or omissions in AI-generated content
- Unauthorized access to your data
- Any third-party conduct on the Service
- Tax filings, financial decisions, or business actions taken based on information from the Service
OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE TOTAL AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
10. Indemnification
You agree to indemnify and hold harmless Black Cat Analytics LLC, its officers, members, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.
11. Dispute Resolution & Arbitration
PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.
Any dispute arising from these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. Arbitration will be conducted in the State of New Hampshire or remotely at your election.
Class Action Waiver: YOU AND BLACK CAT ANALYTICS LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
Notwithstanding the foregoing, either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.
12. Service Availability
We strive for high availability but do not guarantee uninterrupted service. We may perform maintenance, updates, or modifications that temporarily affect availability. We are not liable for any downtime or service interruptions.
13. Termination
We may suspend or terminate your account if you violate these Terms or for any reason with 30 days' written notice. You may delete your account at any time from Settings. Upon termination, your data will be deleted per our data retention policy.
14. Changes to Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated via email or in-app notification at least 30 days before they take effect. Continued use after changes constitutes acceptance of the revised Terms.
15. Force Majeure
We shall not be liable for any failure to perform due to causes beyond our reasonable control, including natural disasters, war, terrorism, pandemics, labor disputes, government actions, internet or power outages, or failures of third-party services.
16. General Provisions
Severability: If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.
Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Black Cat Analytics LLC regarding the Service.
No Agency: Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Black Cat Analytics LLC.
Assignment: We may assign our rights and obligations under these Terms. You may not assign yours without our prior written consent.
Waiver: Our failure to enforce any provision of these Terms shall not be deemed a waiver of that provision.
17. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New Hampshire, United States, without regard to conflict of law provisions.
18. Contact
For questions about these terms, contact us at support@tryblackcat.com.